Passenger groups reacted angrily last night after closer examination of First Group’s successful bid to run the West Coast Mainline franchise will mean replacement bus services operating the entire line until at least 2026.
First Group has assured customers that it will be able to meet demand through its minibus subcontractor Jim’s Coaches of Brentford.
Board member Susie Butcher said: ‘Commuting is all about getting from A to B. When people book their train tickets, they aren’t worried about minor details like what the rails are made from or if there are actually any trains. Without making these sensible efficiencies we simply can’t keep price rises under 63% per year.’
Chairman of the UK Train Passengers’ Association, Phil Carson, said: ‘It’s bad enough that people have to travel to places like Wolverhampton and Stoke without being forced to travel there by coach. And have you ever tried to wee in a coach toilet? It’s next to impossible.’
A Virgin spokesperson was unable to comment as they were stuck just outside of Coventry in a quiet carriage and said they couldn’t talk now.