Customer feedback on fake testimonials website ‘questionable’
A website which provides fake testimonials to businesses short of positive customer feedback is facing a backlash, after it was revealed that reviews for their service had been fabricated.
FakeFeedback.com has now apologised to Susan C, Tunbridge Wells after using her picture to accompany a glowing review of the website’s testimonial writing abilities.
Speaking to local media, Mrs C said: “Just because my surname is a single letter, does not give people the right to use my identity for commercial purposes.”
Some consumers who leave genuine testimonials have however defended the practice. Robin L, Slough, who makes a living selling stock photographs of himself accepting cheques, said: “Is it so bad that I wanted to sing from the mountains when I received £5,400 for my successful PPI claim?”
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Posted: Dec 19th, 2012 by Guest
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