Potential mass protests and strikes may be on the cards for the newly merged Dixons and Carphone Warehouse group. Retail staff members are not happy that the requirements of the job have now ballooned to include being incompetent, unhelpful, clueless, and arrogant on an even bigger range of electronics goods.
All Carphone Warehouse staff have until recently had intense training on perfecting the art of the common ‘shoulder shrug’ when they are asked questions in store regarding mobile screen resolution, CPU speed, Operating System or whether the same phone is available in pink. The prospect of now having to become as clueless and useless for many more types of goods such as Nescafe coffee machines, and Henry vacuum cleaners is proving extremely scary for staff.
A union rep confirmed that members would be balloted on strike action. ‘We could be walking out as early as next Thursday, but it all depends on whether my Nan is home that day, cos she’s the only one who knows how to work the telly.’