‘Ill people have the unfortunate effect of clogging up the health system, and they can really bring down the people in the call centre with their constant winging,’ said a Government spokesman. [read...]
‘It makes complete sense that when a vet is not treating Fido or Tiddles for ticks, they open their doors to patients who may have had a stroke, major trauma injury or a saucepan stuck on their head,’ [read...]
Stung by the teething troubles the 111 line suffered immediately after launch, clinical commissioning groups have been quick to provide further support to users. From next Monday, anyone unhappy with the advice they receive from 111 can hangup and dial 222 to have the initial assessment reviewed by another trainee within a target time of four hours. [read...]
