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Posts Tagged ‘call centres’

Helpline service ‘thoughtless and cruel’ say bereaved relatives

A telephone company is being sued for causing the death of an elderly man when his call to customer services was answered immediately by a human being.

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Posted: Jun 7th, 2013
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Cold calling pensioner turns tables on call centres

The call centres say Edith has now started using sales techniques such as starting the conversation with ‘good afternoon, this is just a quick chat call’ to lull them into a false sense of security.

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Posted: Mar 25th, 2012
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Man outsources own life

can now afford Sky, with all the extrasIn response to the bleak economic outlook for 2011, 39-year-old Barry Nugent of Canvey Island has taken the radical step of outsourcing much of his everyday existence in a bid to significantly reduce his overheads.

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Posted: Dec 30th, 2010
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