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Posts Tagged ‘customer service’

Sentient Tesco tills start taking hostages

also now speaking like Graham NortonA set of self-service supermarket tills has apparently become self-aware and taken over an entire Tesco Express store in Dorset.

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Posted: Dec 19th, 2010
More from Science/Technology



British Telecom admits: ‘We don’t have a phone’

BT went ex-directory months ago‘We disconnected because of nuisance calls from customers.’

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Posted: Sep 17th, 2009
More from Business



Chairman of BT stands trial in new automated courtroom

'calls may be stenographed for training purposes'In an historic day for justice, Britain’s first entirely automated criminal trial took place at the Old Bailey as Sir Michael Rake, chairman of British Telecom, was tried on charges of customer services abuses and corporate inhumanity to man. Standing in the dock of an empty courtroom, Rake was presented with the telephone which would be his only way of communicating with the faceless system deciding his destiny, and warned in advance that his trial may be recorded for training purposes.

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Posted: Jul 25th, 2009
More from Business, UK News



Bank customers forced to reveal humiliating sexual details to beat identity cheats

details will often be overheard in the workplace Banks and building societies are asking for further private details such as ‘favourite sexual position’.

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Posted: Jun 18th, 2009
More from Business



Mobiles on Ryanair flights allowing passengers to make real-time complaints

Join the mile-high complaint clubTravellers on low-cost airline Ryanair are reporting significantly increased levels of satisfaction after being able to make in-flight calls from their mobile phones to register their disgust at standards of customer service.

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Posted: Apr 2nd, 2009
More from News In Brief