NewsBiscuit

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Posts Tagged ‘NatWest’

Cashpoints now asking if you can really afford it

Customers of the leading high street banks have reported that automated telling machines are becoming increasingly stingy and obstructive. Since the credit crunch started to bite earlier in the year, a number of cashpoints have started to give vague excuses about not having the right change on them, displaying messages suggesting that you might be asking for too much or just showing half an inch of the notes requested, but then refusing to actually let go of the cash.

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Posted: May 5th, 2013
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RBS ‘regrets’ investing in financial software from Fisher-Price

looking for new, more influential sponsor. like BarclaysRBS executives have acknowledged that purchasing their software and systems from Fisher-Price may have been a cost-cutting exercise too far.

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Posted: Mar 8th, 2013
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Bank staff support order to separate into ‘nice bits’ and ‘dodgy bits’

waterboarding now a thing of the past for most customersBritish Banks must ring-fence their ‘well dodgy bits’ and keep them entirely separate from their ‘nice smiley bits’, the Chancellor of the Exchequer has warned. Bank Branch staff have largely supported the idea.

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Posted: Feb 21st, 2013
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Shock as banks are caught doing what they’re best at doing

‘We apologize to all those naive customers who, following our recent spate of apologies and promises to do better, may have been misled into thinking we might be embracing honesty and all that stuff.’

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Posted: Jun 28th, 2012
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Fears that Sunday opening may raise customer hopes about banking service

‘It’s a very worrying development,’ said a NatWest spokeswoman. ‘Some customers may have got the wrong idea about Sunday’s opening and think we are about to start responding to customer needs which, of course, is simply out of the question.’

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Posted: Jun 25th, 2012
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