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Posts Tagged ‘NatWest’

Man loses identity after failing bank security check

Gavin Ames from Maidenhead was left distraught yesterday after a routine call to his bank to set up a new direct debit, left him a bleak future with no name and no money. When asked to answer three security questions by the NatWest, Gavin froze and went blank.

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Posted: Aug 30th, 2014
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RBS ‘regrets’ investing in financial software from Fisher-Price

looking for new, more influential sponsor. like BarclaysRBS executives have acknowledged that purchasing their software and systems from Fisher-Price may have been a cost-cutting exercise too far.

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Posted: Mar 8th, 2013
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Bank staff support order to separate into ‘nice bits’ and ‘dodgy bits’

waterboarding now a thing of the past for most customersBritish Banks must ring-fence their ‘well dodgy bits’ and keep them entirely separate from their ‘nice smiley bits’, the Chancellor of the Exchequer has warned. Bank Branch staff have largely supported the idea.

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Posted: Feb 21st, 2013
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Shock as banks are caught doing what they’re best at doing

‘We apologize to all those naive customers who, following our recent spate of apologies and promises to do better, may have been misled into thinking we might be embracing honesty and all that stuff.’

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Posted: Jun 28th, 2012
More from News In Brief



Fears that Sunday opening may raise customer hopes about banking service

‘It’s a very worrying development,’ said a NatWest spokeswoman. ‘Some customers may have got the wrong idea about Sunday’s opening and think we are about to start responding to customer needs which, of course, is simply out of the question.’

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Posted: Jun 25th, 2012
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