‘Ill people have the unfortunate effect of clogging up the health system, and they can really bring down the people in the call centre with their constant winging,’ said a Government spokesman. [read...]
Stung by the teething troubles the 111 line suffered immediately after launch, clinical commissioning groups have been quick to provide further support to users. From next Monday, anyone unhappy with the advice they receive from 111 can hangup and dial 222 to have the initial assessment reviewed by another trainee within a target time of four hours. [read...]
‘Standard advice will include ‘stop making such a fuss’, ‘don’t waste your GP’s time’ and ‘Oooh…that sounds nasty’.’ [read...]
‘It doesn’t matter what the situation is – health, education, defence – Big Society Direct will let you access friendly advice, 24/7, from our team of volunteers,’ enthused the Prime Minister. [read...]
The Coalition government has announced that axed medical helpline NHS Direct will not be scrapped completely, but kept in a shed in case the real NHS stops working. [read...]
