Stung by the teething troubles the 111 line suffered immediately after launch, clinical commissioning groups have been quick to provide further support to users. From next Monday, anyone unhappy with the advice they receive from 111 can hangup and dial 222 to have the initial assessment reviewed by another trainee within a target time of four hours.
Posted: May 7th, 2013
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‘Standard advice will include ‘stop making such a fuss’, ‘don’t waste your GP’s time’ and ‘Oooh…that sounds nasty’.’
Posted: Feb 12th, 2011
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‘It doesn’t matter what the situation is – health, education, defence – Big Society Direct will let you access friendly advice, 24/7, from our team of volunteers,’ enthused the Prime Minister.
Posted: Jan 21st, 2011
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The Coalition government has announced that axed medical helpline NHS Direct will not be scrapped completely, but kept in a shed in case the real NHS stops working.
Posted: Aug 30th, 2010
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