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Posts Tagged ‘telephones’

Customers who hesitate to call could face prosecution

A new measure, enshrined in law, could bring to an end centuries of lunacy, when businesses were forced to tell customers ‘Please don’t hesitate’ to contact them with any queries.

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Posted: May 18th, 2015
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Helpline service ‘thoughtless and cruel’ say bereaved relatives

A telephone company is being sued for causing the death of an elderly man when his call to customer services was answered immediately by a human being.

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Posted: Jun 7th, 2013
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‘Bakelite’ is new must-have phone for the elderly

Made of solid black Bakelite, weighing in at ten pounds and with a revolutionary rotary dial with letters instead of numerals, the Bakelite telephone has already been dubbed ‘the iPhone for the elderly’.

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Posted: Jan 7th, 2011
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