Updated: Dec 24, 2021
Laura Hills from Bridgend has managed to get personal counter service from her local Barclays Bank by entering the branch at the split second it opened and just before it rapidly closed.
The bank clerk serving her was so surprised to find a customer had made it inside she had to spend fifteen minutes reminding herself what her job was.
Branch Manager, Jim Morgan, was equally befuddled. “This should not have happened. We are doing our level best to force customers online by only opening for the briefest time possible. I hope you can understand, for one of our employees to have had to serve someone was an extremely traumatic experience. She’s now having time off for counselling, which means we will have to restrict our opening seconds even more.”