Facial recognition error sees woman booted out of high street Pharmacy

A woman who was wrongly accused of shoplifting due to an apparent mix-up with a facial recognition system was left "fuming" after being kicked out of three stores.

"I felt like socking it to them when they booted me out. I told them it was a load of cobblers." she said. "I was hopping mad"

The Department for Science, Innovation and Technology said: "No one should find themselves in this situation. The store really must avoid putting their foot in it like this. They need to tread carefully when using this powerful technology. If they don't they need a good boot up them. Imagine if the boot was on the other foot."

They said: "While commercial facial recognition technology is legal in the UK, its use must comply with strict data protection laws. Organisations must process biometric data fairly, lawfully and transparently, ensuring usage is necessary, proportionate and on a sound footing.  And if they don't, well, rest assured, someone should definitely take steps to fix it."

image from pixabay

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